Q: Is it okay if the ankle band gets wet?
A : The material is silicone rubber, so there is no problem even if it gets wet. To keep it clean, we recommend rinsing it with water or lukewarm water after use.
Q: Shortly after I started using the ankle band, it broke. Could it be a defective product?
A : We occasionally receive communications like this, and we apologize for any inconvenience this may cause. We are experimenting with various patterns of the product at the prototype stage to determine its effectiveness and fit, but at this stage we believe we have created the one that is the most effective and comfortable to use. Therefore, as stated in the instruction manual, if you pull it too much, it may break. Please be especially careful not to pull it too hard when putting it on or taking it off, and be careful not to damage it with your fingernails.
Q: Is there a difference in the effect between black and translucent ankle bands? Which one is more popular?
AThe effect is the same even if the color is different. The popularity is about 50/50, so please choose according to your preference.
Q: When should I wear an ankle band?
A: We recommend taking it from morning until night. The longer you stay in good posture, the better for your body.
Q: Is it better to wear ankle bands on bare feet?
AWe recommend that you use it barefoot as it will be more effective, but if you have sensitive skin, you can expect the effect to be applied over socks as long as they are not thick.
Q: Is it possible to get scratches like shoe blisters when using ankle bands?
A : Yes, it varies from person to person, but if you have sensitive skin, it may cause scratches similar to shoe bumps. If you feel any discomfort on your skin or are about to do so, please remove it. You can expect results even if you use it on or off.
Q: I mostly wear 23.5cm or 24cm shoes, but I'm torn between S and M. Are there any guidelines for foot width?
A : We do not have any such guidelines. This is because it is difficult to achieve the perfect fit as some people may prefer tightness to others and others may not like it tight. For those with foot sizes on the border between S and M, we recommend a smaller size as the silicone rubber will stretch if the shoes are too loose when worn.
Q: My ankle band broke after I used it once. . . Is it possible to exchange?
A : We are sorry, but we cannot accept returns or exchanges for items that have been opened. Since it is a consumable item, please be aware that it will easily break if you do not use a method that stretches it too much or if it slips out of place during use.
Q: Please let me know if you have any recommendations on how to wear the ankle band, and when it is effective to wear it.
A: I recommend wearing it as much as possible if you can! (Except when I'm sleeping) That's right! If you can keep it on, but if you use it in an environment or in a way that causes it to slip off, it won't be as effective and will break. In addition, some people may find that their skin becomes itchy after wearing it for a while, or it may hurt their skin if they have sensitive skin.In such cases, you may not be able to keep it on, so we recommend that you use it by putting it on and taking it off.
Q: I originally use insoles, can I use them with ankle bands?
AMany people use them in conjunction with insoles, and there are no problems.
Q: My ankle band broke while I was doing sports. I've only used it a few times, so is it a defective product?
A : Not limited to sports, if the item is often misaligned, it will put an extra load on it and may break even on the first use. In that case, avoid using it in an environment where it will shift too much.
Q: What specific effects does the ankle band have?
A : Yes, I have suffered from stiff shoulders, lower back pain, knee pain, tendonitis, herniated discs, facial distortion, swelling of the legs, hunched back, floating fingers, bunions, sagging buttocks, easy fatigue, and decreased performance. It was used by the person holding it. We have received many positive comments from people saying that their symptoms have improved, although the degree of improvement varies from person to person.
Q: How long can the ankle band be used?
AIf you use it every day from morning to night, please replace it every 2 to 3 months after you start using it.
Q: Will the effects be visible immediately?
A: There are individual differences, but clinical trials have shown that 30 minutes of use can have a warming effect.
Q: How much does shipping cost?
AYu-Packet delivery costs 300 yen, standard delivery costs 500 yen, and free shipping is available for purchases over 10,000 yen.
Q: I get itchy when I put the ankle band on my bare feet. Can I use it over stockings?
A : It's okay. There is no problem with using it not only over stockings but also over socks.
Q: I would like to use the ankle band while doing sports, is that a problem?
If it does not shift while using A Sports, I think there is no problem. If it shifts too much, please avoid using it.
Q. Should I take off the ankle band when sleeping?
A : Yes, please take it off when you sleep.